Supported Platforms

Operating Systems

The HOOPS Communicator binaries are supported on the following 64-bit operating systems:

• Windows Server 2012 and newer

• CentOS 6.9 and newer

• Ubuntu 14.04 and newer

• macOS 10.14 and newer, XCode 12.2 (LLVM)*

Windows users: Please be sure to download the Windows redistributables, see link for versioning.

HOOPS Converter: See this link for information about supported platforms specific to HOOPS Converter.

If you are interested in support for other 64-bit operating systems please contact us.

*Please note, Server-Side Rendering for the Stream Cache Server is not supported on macOS.

Recommendations

These hardware recommendations apply to systems running the Server-Side Renderer.

Recommended hardware

Processor: Quad Core or better

Memory: 16GB minimum

Graphics Hardware: Performance is highly dependent on model complexity. We recommend using NVIDIA Geforce GTX or NVIDIA GRID GPUs.

Important Note: On Linux platforms, most desktop graphics devices will work for development purposes, however, the HOOPS Communicator team highly recommends using NVIDIA devices and drivers for server deployments.

Recommended platforms

• Windows Server 2012 R2

• Ubuntu 14.04 Server Edition

See our platform setup pages for hints on how to prepare various computing environments for HOOPS Communicator:

• Amazon Linux (Amazon EC2 GPU Instance) [hardware accelerated graphics]
• Generic Linux Server
• Ubuntu 14.04 Server Edition (Amazon EC2 GPU Instance) [hardware accelerated graphics]
• Ubuntu 14.04 Server Edition (Physical machine) [hardware accelerated graphics]
• Ubuntu 14.04 Server Edition (Virtual machine)
• Windows Server 2012 R2 / Windows Server 2008 R2 (Amazon EC2 GPU instance) [hardware accelerated graphics]

Amazon EC2 recommendations

• Microsoft Windows Server 2012 R2 Base

• Ubuntu Server 14.04 LTS

Important Note: When using Amazon for Server Side Rendering, ensure that the g2 instance type (backed by physical GPU) is selected when the instance is being created.

Windows redistributables

The Visual C++ 2017 64-bit redistributables are required in order to use HOOPS Communicator on the Windows operating system.

Linux dependencies

In order to use HOOPS Communicator in a Linux environment, your system must meet the following requirements:

• glibc: 2.17 or greater.

• libstdc++: from GCC 8.2.3 or later.

Web Viewer

The Web Viewer works on the following browsers:

Platform	Browser
Windows	Chrome, Firefox, MS Edge
Linux	Chrome, Firefox, MS Edge
Mac	Chrome, Firefox, Safari 8
Android 5+	Chrome
iOS 11+	Chrome, Safari